A quiet, kind ear — whenever you need one.
EntalWell is a free, confidential live-chat listening service run by trained UK volunteer listeners. We provide a safe, non-judgemental space for you to be heard. We are not counsellors, therapists, or clinicians and we do not provide medical advice or crisis intervention.
You'll be asked to sign in or create a free account first (16+).
Live chat with a listener
One-to-one text chat with a trained volunteer listener — active listening only, no appointment needed.
Always free
We are a volunteer-run service. There is never a charge, ever.
GDPR & safeguarding first
Your privacy is safeguarded. Read our detailed policies to understand your rights.
Talking helps. We listen.
Whether you are struggling with anxiety, loneliness, grief, or work stress, our volunteers are here to listen — nothing more, nothing less. We will not diagnose, advise on treatment, or tell you what to do. When it's the right thing, we will signpost you to professional or emergency services.
- 1. Create a free account — you only need an email (16+).
- 2. Accept our safeguarding & scope-of-service policies.
- 3. Open a chat — you'll be matched with the next available listener.
Volunteer with us
We are currently recruiting Team Managers, Team Leaders, and Volunteer Listeners — as well as a Head of Volunteer Care. Every hour you give changes someone's day.
See open roles